Welcome to Smiles and More

Your comfort and peace of mind are key factors in the way we do things at our practice. We will do our very best to help you and make every effort to be sure you have a pleasant visit with us. We offer you a service that practices to high standards to ensure you enjoy the best possible dental experience.

Most treatment only requires a few visits. We aim to see all our patients on time but there are times when delays occur and we will let you know if we are running late.

You may be interested in knowing what you can expect during your first visit to our practice.  For patients under the age of 18 we require that a guardian attend the initial consultation. You will be asked to complete a medical history and it would be helpful if you could prepare by reviewing any past and present medical conditions and ensure that you have details of any prescribed medicines. Our first step is to find out about you and we will spend some time reviewing your past medical history and past dental history. We want you to let us know your concerns and requirements for dental care. Once we have discussed your reasons for attending we will carry out a thorough examination of your dental condition. Typically this consists of checking every surface of each tooth, an assessment of your gum (periodontal) condition, examination of your ’oral mucosa’ (lips, cheek, palate, tongue) and oral cancer screen. It is usually standard to take dental x-rays also to adequately diagnose any dental problems. We may need to take impressions of your teeth as well as photographs but we will explain if this is required in your case.

After the examination is complete we will discuss your existing dental condition and your treatment options. We welcome any questions that you may have about the treatment as this can help us create a treatment plan that better meets your needs. It is our policy to provide patients with a written treatment plan showing the cost of each item of treatment before undertaking treatment. If you do not receive one please ask us to provide you with a copy.

Please let us know if you believe you are covered by PRSI so that we can ask the Department of Social Welfare for confirmation.  We will ask you to sign the PRSI forms as treatment progresses. The PRSI scheme offers payment in full for a limited list of treatments (one exam and two scale and polishes per annum) and a contribution to the total cost for many other items of treatment.  Our receptionist would be happy to let you know what treatments are covered by the PRSI scheme.  Any contribution from the PRSI scheme will be automatically deducted from your costs of treatment.

Our policy is to collect payments from patients after each appointment. We also ask you to give us 24 hours notice if you cannot keep an appointment as this allows make arrangements to see someone who requires urgent treatment. We reserve the right to charge €40 in the event of a missed appointment.

Thank you for your custom.

Claire Rath BDS